A crew app for onboard operations management

Make journeys feel special. The Junction Crew app gives your team the power to elevate the customer experience. Manage announcements, meal services, onboard sales – and provide standout, personalised customer service.

Various User interfaces and woman using Junction Go data

A well-oiled machine

Manage and monitor crew activity from a centralised app. Delegate announcements, meal and drinks service duties, and make onboard sales effortless. Junction Crew gets everyone on the same page, delivering the excellence your passengers deserve.

Work Smart

Message all crew members onboard and synchronise activity down to a tee.

Get a trip overview dashboard, with event timings mapped out - and coordinate a seamless journey experience.

Smile for miles.

Delight passengers with big wins and little details by personalising their experience when they travel with you.

Built-in passenger IDs and requirements let you offer a tailored service and suggest relevant upgrades to their trip.

No WiFi? No problem.

Junction Crew was built to work anywhere – 40,000 feet in the air, 2,000 miles from port, or chugging along an isolated countryside railway.

Maintain comms onboard, and send any non-critical data later.

Mission control.

Make every journey better, for your crew and your passengers, and build travel experiences that everyone onboard can enjoy.

Store and access important documents. See traveller loyalty and purchase preferences.

First-class service, even in economy

Deliver one-of-a-kind service to each traveller, without it ever getting complicated. Manage dietary needs, special assistance, and make onboard sales easier than ever. Make more money per traveller, over the whole customer life cycle, with customer service they’ll never forget.

INCREASE PASSENGER LOYALTY

Recognise loyalty. Reward the adventurous

Give first-time customers a trip to remember – and win them back for their next journey. Reward loyal customers with a personalised welcome and onboard experience. Keep your customers happy, and they won’t want to travel with anyone else.

EFFICIENT ONBOARD OPERATIONS

Run a tight ship

When everyone knows their role and how it fits into the journey, everything runs like clockwork. Manage your crew quickly and effectively, through a central app. See who’s onboard, and delegate tasks. Monitor, control and synchronise operations effortlessly.

PERSONALISED PASSENGER EXPERIENCE

Make it personal.

Know your passengers, not just their names. Get their dietary requirements, allergy information, and special assistance requests – centrally stored for all crew to see. Deliver the travel experience they deserve, without them having to ask for it.

EASIER ONBOARD SALES

Onboard shopping, made simple.

Give passengers personalised recommendations, onboard upsells, and make it easier than ever to make transactions. Junction Crew works without WiFi – so wherever you are, you and your customers can be confident that transactions are secure and properly managed.

Intuitive dashboards

See journey progress, destination information, crew status – and plan your onboard services ahead of time.