Manage and monitor crew activity from a centralised app. Delegate announcements, meal and drinks service duties, and make onboard sales effortless. Junction Crew gets everyone on the same page, delivering the excellence your passengers deserve.
Message all crew members onboard and synchronise activity down to a tee.
Get a trip overview dashboard, with event timings mapped out - and coordinate a seamless journey experience.
Delight passengers with big wins and little details by personalising their experience when they travel with you.
Built-in passenger IDs and requirements let you offer a tailored service and suggest relevant upgrades to their trip.
Junction Crew was built to work anywhere – 40,000 feet in the air, 2,000 miles from port, or chugging along an isolated countryside railway.
Maintain comms onboard, and send any non-critical data later.
Make every journey better, for your crew and your passengers, and build travel experiences that everyone onboard can enjoy.
Store and access important documents. See traveller loyalty and purchase preferences.
Deliver one-of-a-kind service to each traveller, without it ever getting complicated. Manage dietary needs, special assistance, and make onboard sales easier than ever. Make more money per traveller, over the whole customer life cycle, with customer service they’ll never forget.
INCREASE PASSENGER LOYALTY
Give first-time customers a trip to remember – and win them back for their next journey. Reward loyal customers with a personalised welcome and onboard experience. Keep your customers happy, and they won’t want to travel with anyone else.
EFFICIENT ONBOARD OPERATIONS
When everyone knows their role and how it fits into the journey, everything runs like clockwork. Manage your crew quickly and effectively, through a central app. See who’s onboard, and delegate tasks. Monitor, control and synchronise operations effortlessly.
PERSONALISED PASSENGER EXPERIENCE
Know your passengers, not just their names. Get their dietary requirements, allergy information, and special assistance requests – centrally stored for all crew to see. Deliver the travel experience they deserve, without them having to ask for it.
EASIER ONBOARD SALES
Give passengers personalised recommendations, onboard upsells, and make it easier than ever to make transactions. Junction Crew works without WiFi – so wherever you are, you and your customers can be confident that transactions are secure and properly managed.
See journey progress, destination information, crew status – and plan your onboard services ahead of time.